Business Solutions LLC SMS Terms & Conditions
Effective Date: January 1, 2024
Last Updated: January 1, 2024
1. SMS Program Description
Business Solutions LLC operates an SMS messaging program to provide subscribers with:
- Inquiry confirmations and follow-up communications
- Appointment reminders for property tours and meetings
- Important updates about leasing opportunities
- Marketing messages about available properties and services
- Transactional messages related to your account or applications
- Verification codes (2FA) for account security and authentication
- Emergency notifications affecting our facilities
This service is designed to enhance your experience with our commercial real estate services and keep you informed about opportunities that match your business needs.
2. Opt-In Methods
You can subscribe to our SMS program by:
- Website Registration: Providing your phone number and checking the SMS consent box when creating an account or submitting inquiries on our website
- Lead Forms: Providing your phone number and explicit consent when expressing interest in available properties
- Contact Forms: Providing your phone number and consent when contacting our leasing team
- In-Person: Providing verbal or written consent during property tours or meetings with our team
Explicit Consent Required
By providing your phone number and checking the consent box, you agree to the following:
"By providing your phone number and checking this box you consent to receive marketing and transactional text messages from Riviera Business Park. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase."
You may receive verification codes (2FA) to verify your identity and secure access to your account or when performing sensitive actions.
3. Opt-Out Instructions
You can stop receiving SMS messages at any time using the following methods:
Text Commands
- STOP: Immediately opt out of all messages
- END: Alternative command to opt out
- CANCEL: Alternative command to opt out
- UNSUBSCRIBE: Alternative command to opt out
Help Commands
- HELP: Get help and contact information
- INFO: Get program information
- START: Re-subscribe after opting out
- YES: Re-subscribe after opting out
Alternative Opt-Out Methods:
- Email us at info@rivierabusinesspark.com
- Call us at +1 555 000 0000
- Update your preferences in your online account
Note: It may take up to 48 hours to process your opt-out request. You may receive one additional message confirming your opt-out.
4. Message Frequency
Message frequency varies based on your interaction with our services and the type of messages you've consented to receive:
- Transactional Messages: As needed for inquiries, applications, and account updates
- Verification Codes (2FA): As needed during sign-in or to confirm sensitive actions
- Appointment Reminders: As scheduled for tours and meetings
- Marketing Messages: Up to 4 messages per month, typically less
- Emergency Notifications: As necessary for urgent building or safety information
You will not receive more than 8 messages per month from our program unless there are urgent operational needs.
5. Message and Data Rates
Standard messaging and data rates apply. Messages are sent as standard SMS text messages. Charges from your mobile carrier may apply based on your cellular plan.
We recommend checking with your mobile carrier about your messaging plan to understand any potential costs. Some factors that may affect costs:
- Your cellular plan and messaging allowances
- Roaming charges if you're traveling
- Premium messaging features (not used in our program)
Riviera Business Park is not responsible for any charges from your mobile carrier.
6. Supported Carriers
Our SMS program is supported by major US carriers including but not limited to:
Carrier availability and message delivery may vary. We cannot guarantee message delivery on all networks or devices. If you experience delivery issues, please contact your carrier or our support team.
7. Program Terms and Conditions
Consent and Age Requirements
- You must be 18 years or older to participate in this SMS program
- Consent is not a condition of purchasing or leasing from Riviera Business Park
- You may revoke consent at any time without penalty
Privacy and Data Protection
Your phone number and SMS preferences are protected under our Privacy Policy. We do not sell, rent, or share your phone number with third parties for their marketing purposes.
Technical Requirements
- Compatible mobile device with SMS capability
- Active cellular service with a supported carrier
- US mobile phone number (+1 prefix)
8. Disclaimers and Limitations
We provide this SMS service "as is" without warranties. We disclaim liability for:
- Message delivery delays or failures
- Network outages or technical issues
- Charges from your mobile carrier
- Device compatibility issues
- Third-party actions or carrier limitations
9. Changes to SMS Terms
We may modify these SMS Terms at any time. Material changes will be communicated via SMS or email. Continued participation in the program after changes constitutes acceptance of the modified terms.
10. Contact Information
For questions, concerns, or support related to our SMS program:
SMS Program Support
Business Solutions LLC
123 Business St, Business City, CA 90210
Email: info@example.com
Phone: +1 555 000 0000
Business Hours: Monday-Friday 8:00 AM - 6:00 PM PST
These SMS Terms are part of and governed by our Terms of Service and Privacy Policy.
This program complies with US telecommunications regulations including TCPA, CAN-SPAM Act, and industry best practices for commercial messaging.